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Do I need an Liquor Licence Number to be a Cerbaco Customer?Yes, you will require a liquor licence number to be a customer of Cerbaco. Cerbaco is a wholesale business, offering over 1000 products to on-premise and off-premise venues around Australia.
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How do I become a customer?Not an exciting Cerbaco customer? Join us today by clicking 'become a customer' and filling out the form.
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Can I see a sales rep before joining Cerbaco?Absolutely! Cerbaco has representatives for each state. Find your local sales rep on the Contact Us page.
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How long does it take to create an accountWe will be in touch within 2 business days. Assuming we have all the required information, we will have your online ordering account set up within 3 business days from first applying.
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How to I get access to my account?Existing Cerbaco customers will have an account automatically set up for them on the portal. You would likely have received an email around mid July 2022 with your login details. If you can't find this, email systems@cerbaco.com.au to receive your credentials.
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I'm an existing customer, do I need to create an account to log in online?No, all existing Cerbaco customers do not need to fill out any forms. Just log in using the details sent to you via the Cerbaco team. Can't find the details? Email systems@cerbaco.com.au
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How can I see my order history?You'll be able to access all orders placed online, or via your sales rep. Anything sent directly to the office will not appear online.
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I have a problem/question with my online portal. Who should I contact?Contact systems@cerbaco.com.au with any online portal problems you may have.
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